Privacy Policy

Alternative Power Sales & Rental (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when interacting with our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, purchase or rent equipment, or otherwise engage with our services.

By accessing our website or submitting your information, you consent to the collection and use of information in accordance with this Privacy Policy.

We collect personal information that you voluntarily provide to us when you request a quote, schedule service, inquire about equipment sales or rentals, or contact us directly. This information may include your name, email address, telephone number, physical address, ZIP code, company name (if applicable), project details, and any other information you choose to provide. If you complete a transaction with us, we may also collect payment and billing information necessary to process that transaction.

In addition to the information you provide directly, we automatically collect certain data when you visit our website. This may include your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and advertising source data. We use cookies, pixels, and similar tracking technologies, including tools such as Google Analytics, Google Ads tracking, and Meta (Facebook) Pixel, to understand website usage, measure advertising effectiveness, improve user experience, and deliver relevant marketing.

The information we collect is used to respond to inquiries, provide quotes, schedule installations or rentals, process transactions, deliver customer support, improve our services, analyze marketing performance, and comply with legal obligations. We may also use your contact information to send service-related updates, appointment reminders, promotional offers, or other communications related to our products and services where permitted by law.

By providing your phone number through our website or other communication channels, you consent to receive telephone calls and text messages from Alternative Power Sales & Rental, including automated or prerecorded messages, regarding service appointments, updates, promotions, or other relevant communications. Message and data rates may apply. Your consent to receive such communications is not a condition of purchase. You may opt out of text communications at any time by replying STOP or by contacting us directly.

We do not sell personal information in exchange for monetary compensation. However, certain uses of cookies and advertising technologies may be considered “sharing” under applicable state laws, including California law. We may share information with service providers that assist us in operating our business, including CRM platforms, marketing automation systems, advertising platforms, payment processors, installation partners, and analytics providers. These third parties are contractually required to use personal information only for legitimate business purposes and to safeguard it appropriately.

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights may include the right to request access to the personal information we collect about you, request deletion of your information, request correction of inaccurate information, opt out of the sale or sharing of personal information, and limit the use of sensitive personal information where applicable. We do not knowingly sell personal information. California residents may exercise their rights by contacting us using the information provided below. We will respond to verified requests within the timeframe required by law.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party sites.

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website, along with an updated effective date.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact:

Alternative Power Sales & Rental

1000 Northgate Ct. Morrisville, NC 27560
919-868-4155
[email protected]